Friends told us this was an undesirable area and would not be a good place to stay BUT it was fabulous! Smallish old hotel across the road from the main train station walking distance along the river to town, plentiful breakfast with eggs, sausages, fruit, salad ,smoked salmon, cheeses cereals...anything you might want was there on the buffet! Staff were friendly, minibar stocked with water, a beer, Pepsi each day. The cart was left in the hallway each morning with bottled water so you could help yourself. We asked for a quiet room.It was on the third floor and very quiet. Coffee, cakes, fruit all provided free in the lobby throughout the day. The L'Occitane toiletries were a lovely bonus too...and a bath to ease aching joints!
Judith
2025年5月
The hotel was a very short distance from train station, which was very convenient as I arrived late in the evening. Not the best area around the train station, but the hotel is lovely, and the staff couldn't have been more helpful. The hotel has some old-world charm, but the room we stayed in seemed freshly renovated and was stylishly decorated. Would definitely stay there again. The free mini bar was a nice little bonus, and I appreciated that there was a kettle for tea and coffee, not necessarily a given in hotels in Germany.
Sylvie
2025年5月
This was our second time staying here. Our first check in experience was better (we didn't get offered the welcome champagne on arrival for the second stay even though it was available) and what we had requested in the room wasn't carried out correctly, however reception soon rectified that. We got the same large double room which was nice and it was perfect for what we needed. Reception staff were pleasant upon check out and we were able to store our luggage at the hotel for the day which was appreciated.
Catherine
2025年3月
This is a very good hotel. Spotlessly clean, excellent breakfast, really comfortable beds, great location (near the train station, so naturally be careful), and the staff are really, really lovely. As a family of five, we thoroughly enjoyed our three night stay. The free mini bar and free coffee and cakes in the lobby were a lovely surprise! Highly recommend.
Fiona
2024年12月
The size of the room was nice, spacious. The bed was large and the so was the bathroom. I enjoyed the free mini bar offer although I just took water. There was a kettle and some nice complimentary teas in the room which I also appreciated. The staff were direct but hospitable. The breakfast and coffee were great and the location was super convenient since I had to catch a train the following morning.
Zch_d
2025年2月
The hotel has a great location, just 50 metres from the Central Station (on the good side away from the drug infested areas). It is very stylish with an early 20th century atmosphere and some careful renovations. It is clean and looks like a well run hotel without too many frills. Rooms are quiet and of good standard.
Gerhard
2024年11月
Everything was excellent. Booked it because it was convenient to the Central Train Station. Just walk across the street with our luggage on arrival after train from airport. Then just walk across street on departure for train to Prague. Easy 1 mile walk to Romer and Central Square. Easy transport on metro system from anywhere in city you find yourself back to the Central Station and walk across the street to hotel. Restaurant meals were convenient and very good. But staff service was by far the best part.
Evets6f
2025年5月
Since I stayed at the Monopol several times before I find, although it is an old Building, the amenities are very good. The staff is very courteous and helpful. I had a special request for a room I stayed in last time, and despite my late arrival, my request was still honoured. The other experience to mention would be the two Ladies-Staff in the Breakfast room, they are super friendly and no requests regarding the Breakfast are too much effort for them to answer. Overall, the Location is an additional value to get around easily with all the transportation needs, Taxi in front of the door, train station, Metro stations, and streetcar stations just across the street.
Guenter
2024年5月
Firstly, it is refreshing when the Hotel honours an advanced Request for a certain Room. The Staff at the Reception greeds with a friendly and helpful Attitude! Secondly, the Breakfast is a must-mention, outstanding is the choice of the buffet offerings, and availability times from 06:00 to 10:30h. Friendly Staff is extremely helpful and attentive, the buffet is continuously restocked and the tables are continuously cleared of used crockery. The 2 Ladies, Mrs Mena and Larissa go out of their way to help and make certain all is taken care of. Thirdly, the Property offers a free in-room Minibar with daily restocking. A further Free Amenity is a lobby-based refreshment service of Coffee, Cakes, Fruits and Juice during the afternoon.
Guenter
2024年6月
The staff were super helpful and nice. Breakfast was decent. We had clean sheets, towels and absolutely loved the mini bar! I thought I may had left my watch rushing out to catch the train to Brussels. I emailed the hotel and they responded quickly describing what it looked like. I asked how I could retrieve it since it was a gift from my husband. They simply stated the watch could be mailed! I was so surprised. They walked me through everything to do and let me know when the package was picked up by the courier service. I was sooo relieved when my package arrived. I am so grateful for the integrity of the staff which is truly hard to find nowadays. I will definitely recommend this hotel and stay there again when my family and I return 😊
Desalyn
2024年7月